AZ Total Comfort Heating & Cooling

At AZ Heating & Cooling, we care about our customers' Total Comfort. That's why we're dedicated to providing premium customer care.

Have questions about our service? Check out the frequently asked questions (FAQs) below. Have a question that's not on our FAQ list? We'd be happy to answer it personally. Contact us online or call us at 847-123-4567.

At AZ Total Comfort Heating & Cooling, our #1 goal is providing top-quality service to you, your family and your business - guaranteed!

 

FAQs

1. How often should I service my current air conditioning & heating system?
At least once a year, a well-trained technician should inspect your heating and cooling system in order to ensure that the air filters, blower wheel, housing, motor, coils (indoor and outdoor), drain lines and pan, electrical wiring, and other key components within your unit are in good working order. In the meantime, owners should perform routine maintenance, such as cleaning and/or replacing air filters. Enrolling in a planned service agreement with AZ HVAC is the most convenient, most cost-efficient way for property owners to guarantee that their heating and cooling systems get the regular maintenance they need for optimal performance. To arrange a planned service agreement for your home or business, call us today at 847-331-9087.

2. Does AZ HVAC install air conditioning & heating systems in new homes?
Absolutely! We'll work with you as well as your general contractor to select the best system for your new home. As your home is being built, we'll install your new system. After your home is complete, we'll be happy to supply your system's maintenance needs. Building a new facility for your business? We offer business owners the same great service we provide to homeowners.

3. Does AZ HVAC install air conditioning & heating systems in existing homes?
Yes, we install air conditioning and heating systems in existing homes. Replacing your old system with a new, energy efficient model from AZ HVAC can save you and your family significant energy dollars. It can also increase your home's value and make it more comfortable for years to come.

4. What brand of equipment do you recommend for my home unit?
AZ HVAC's trained technicians can install any current brand or model of heating and/or cooling system. We also install a variety of heating and cooling products, including furnaces, central air conditioning units, heat pumps, and air filtration systems. Our preferred brands include American Standard, Rheem, and Goodman.

5. What's the warranty on my new air conditioning unit?
Your warranty depends upon the brand and type of unit that you purchased. For a nominal fee, you can buy an extended warranty that covers up to 10 years in the life of your unit. For more information about warranties, ask an AZ HVAC technician. He or she will be happy to provide additional details.

6. What's the warranty on repairs made by AZ HVAC?
Repairs are guaranteed for 30 days. That means that if we have to repair the same problem within 30 days, our fee is waived, and you're only charged for the initial repair. All parts and labor for up-front pricing repairs have a one-year warranty. Want more information? Ask any one of AZ HVAC's trained technicians.

7. What size should my new air conditioning & heating system be?
Our certified experts can help you determine the most efficient system for your home or business. To do so, we'll need to inspect the premises in order to determine the correct system size. Square footage, as well as layout and environmental conditions, factor into the decision. Additional issues our technicians will address include humidity, thermostat control, and energy efficiency. To request a free price quote on a system for your business or home, call 847-331-9087 or follow this link.

8. My current air conditioning & heating system is old and no longer works efficiently. Can you service it?
AZ HVAC services all brands of air conditioning and heating systems. If the system in your home or business needs repair, our professional technicians can handle the job. We have over 15 years of experience servicing and repairing all makes and models of equipment.

9. I need an emergency repair on my heating system. Can AZ HVAC handle it on a holiday, evening, or weekend?
Yes! Our staff is on call 24 hours a day, 7 days a week, 365 days a year for any air conditioning or heating emergency. When you need emergency service, don't hesitate to call us at 847-331-9087.

10. What are the benefits of a Planned Service Agreement?
Regular professional checkups and maintenance extend the life of your heating and/or cooling equipment. They also reduce the likelihood of emergency repairs. That's why manufacturers recommend planned service agreements. With a transferable Planned Service Agreement from AZ HVAC, you'll receive:
  • 24 hour emergency service,
  • discounted flat-rate repairs,
  • energy efficiency evaluation, and
  • flexible service options that include 1 to 2 annual cleanings.

What won't you get? Overtime fees! AZ HVAC's Planned Service Agreement is also a great way to protect the investment you've made in your home or business. And it will save you money in the long term, too. Not only will your heating/cooling system function more efficiently, but you'll also be protected from possible rising repair and maintenance costs.

11. How do I schedule a service call from AZ HVAC?
Scheduling a service call with AZ HVAC is easy! Simply submit a service request online or call 847-331-9087.

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Zip codes within 30min of our office: 60004, 60005, 60007, 60008, 60015, 60025, 60026, 60056, 60062, 60067, 60070, 60089, 60090, 60193.